Frequently Asked Questions

What is the exact definition of water damage restoration?

Water damage restoration involves the professional removal of water from a building or residence, followed by the drying and cleaning of the affected structure and/or contents to restore them to their pre-damaged state. This meticulous procedure is typically executed by certified technicians who utilize specialized equipment and techniques.

If my property is not near any nearby Best Option Restoration of West Phoenix location, how long can I expect it to take for your team to arrive?

Typically, Best Option Restoration of West Phoenix strives to arrive on-site within 1-2 hours, assuming the location is within a 50-mile radius of a Best Option Restoration of West Phoenix. However, it's important to consider that response times may vary depending on factors such as traffic conditions, accessibility, government restrictions, and the severity of the damage. Best Option Restoration of West Phoenix also has solid partnerships with companies involved in community recovery, which can assist with gaining access to blocked areas if needed.

What is the estimated timeframe for air duct cleaning?

The duration of commercial HVAC system cleaning can vary based on the complexity of the system. As a general estimate, we generally allocate several hours to ensure a thorough and satisfactory cleaning process.

How does Best Option Restoration address safety during fire and smoke restoration?

Safety is a top priority for both occupants and workers at Best Option Restoration of West Phoenix. During the initial inspection, our team meticulously identifies and addresses potential safety concerns, including debris removal, air quality, electrical hazards, and slip and trip hazards. Burnt electrical cords and appliances are disposed of separately, while questionable electrical appliances are unplugged and tagged for evaluation of their safe operation. Electrical power may be switched off and remain off until a licensed electrician evaluates it.

What is the definition of mold?

Mold refers to a specific type of fungus that actively decomposes organic materials like wood and drywall. Although mold is naturally occurring and serves important ecological functions, its presence inside a building can be detrimental to health and can cause extensive structural damage. Mold produces minuscule spores as part of its life cycle, which can travel through the air, both indoors and outdoors.

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